You are welcome to collect your package from our store if "Pick In-store" option is selected during purchase.
Packages are usually dispatched same day if payment is received before 4:00 PM or next working day after receipt of payment and are shipped via any of suitable courier service available for the destination location.
Surface (By Road) mode is available for packages more than 2 Kgs. We use Air mode of courier for packages less than 2 Kgs, but you are free to contact us if you need heavier packages to be sent by Air mode for urgent deliveries.
Whichever shipment choice you make, we will provide you with a link to track your package online as soon as shipment begins to travel, generally the next day of shipment pickup.
Shipping fees whenever and whatever applicable include handling charges, you are requested to group your items in single order as there is a minimum shipping fee associated.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects and automatically track the shipments till they are delivered to you safely.
In case you find an item damaged visibly during transit, please take picture while unboxing and contact us, we strive to handle these unfortunate incidents and resolve as quickly as possible.